The Live Desk

A missed call is a job that just called your competitor instead.

A real person answers your phone in your business's name, books the job on your calendar, and texts back anyone they miss. No bots. No phone menus.

Get your setup call

Keep your number · Cancel anytime · Answered during your business hours

What a missed call actually costs

This is money already walking out the door. The caller doesn't leave a voicemail. They dial the next number on the list.

$300–$500
A routine service call you didn't pick up.
$5,000–$15,000
A replacement or install call that went to whoever answered.

Miss one big-ticket call a year and you've paid for this service twice over.

How it works

01
Your calls forward to us
You keep your number. Ring your phone first; if you can't grab it, it comes to our desk.
02
A real person answers in your name
Trained on your trade, your service area, and how you talk to customers.
03
They book the job on your calendar
Name, address, problem, and time slot — booked, then texted straight to you.
04
Emergencies come to you immediately
No heat, no water, gas smell — we get you on the line, not in a queue.

Live answering runs during the business hours you set. Calls outside those hours get a text back from us — not a live answer, and we won't pretend otherwise.

A person picks up. That's the whole product.

People hang up on robots. They stay on the line for a human. Most Americans say they'd rather deal with a real person than a machine, and that preference has been growing, not shrinking.

What your caller never hears
"Press 1 for service."
"Your call is important to us."
A script read out by a machine.
A voicemail beep.
What they hear instead
"Thanks for calling Ridgeline Heating and Air — how can I help?"
A trained person, in your company's name, on every call.

Pricing

Founding pilot
$300
first 30 days
Full service, discounted for the first month. Cancel anytime. No contract.
Get your setup call
After the pilot
$450
per month, flat
About 150 answered calls included.
$2 per call after that.
Cancel anytime. No contract.

Request your setup call

Tell us where to reach you. We'll call to set up forwarding and your calendar — usually about fifteen minutes.

Before you decide

You keep your existing phone number.
First 30 days are $300. Cancel anytime, no contract.
No bots, no phone menus, no script read by a machine.
Live answering during the hours you set — after hours, callers get an honest text back.
Get your setup call
The Live Desk · Live answering during your business hours